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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Athena Garris

November 19, 2025

5  out of  5
rating by Athena Garris
"This office has been my go to for years Consewayla is Amazing. Always up front and always looking for the best deal"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jamie Gardner

September 25, 2025

1  out of  5
rating by Jamie Gardner
"Sell you insurance for 1 price then raise the rates 2 weeks later to what they want to charge you. Then they lie and say they can’t find a policy that you had. Cancel fast go to progressive"
We responded:
"We've reviewed our records and cannot locate you as having requested an auto policy from our agency. Nevertheless, we’re sorry to hear that your experience with any State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to understand and address your concerns. Please reach out to us directly at your earliest convenience."
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Jason Atkins

September 15, 2025

5  out of  5
rating by Jason Atkins
"Great service got me the best deal possible saved me almost $200 for 6 months after switching from Progressive."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jenna Gendron

July 29, 2025

5  out of  5
rating by Jenna Gendron
"Rebecca was amazing. She was very responsive and answered all our questions to get our daughter insured and protected. Thanks again Rebecca ⭐️⭐️⭐️⭐️⭐️"
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Alexcious Hogan

July 24, 2025

5  out of  5
rating by Alexcious Hogan
"I genuinely love conswayla personally she was very helpful and very supportive of helping switch from geico who were ripping me off $329 a month im truly pleased i was lead to her not only has she just made a sale but she made me feel comfortable to call whenever i feel the need to ask questions thank you conswayla Mitchell"
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Brandi Hess

July 24, 2025

5  out of  5
rating by Brandi Hess
"Rebecca is a LIFESAVER! After finding out I needed to change my policy, I was able to get a hold of her quickly, she worked fast to get the new quote over and made the change for me without a hassle. 10/10 Would use Rebecca again!!"
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Molly Tran

July 23, 2025

5  out of  5
rating by Molly Tran
"Have been with this firm for years and they are always super nice and helpful, special shoutout to Conswayla!"
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Terri Lane-Oglesby

July 21, 2025

5  out of  5
rating by Terri Lane-Oglesby
"It took me sometime before I could get back in contact with them after a few emails (that was on me). Once I did, the prices was smooth and easy. The lady I worked with, Victoria, was patient with me while I looked for and answered her questions. My quote is beyond fair and I am happy that I switched over."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Yamira Bordas

July 18, 2025

5  out of  5
rating by Yamira Bordas
"Victoria was great and it made the process very easy! So happy to be back with State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sherida Jones

July 17, 2025

5  out of  5
rating by Sherida Jones
"Saved us $85 from using Allstate, great customer service as well"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tracey Qualls

July 11, 2025

5  out of  5
rating by Tracey Qualls
"Rebecca was so helpful and made the switch very easy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Antonia Riley

June 24, 2025

5  out of  5
rating by Antonia Riley
"Fast,friendly and accurate information"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cheryl B

June 24, 2025

5  out of  5
rating by Cheryl B
"I had shopped around for auto insurance. I wasn’t happy with the quotes that I had received. I was delighted with the results that, came from your agency. I recommend your agency any day."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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kenya lott

June 9, 2025

5  out of  5
rating by kenya lott
"I had a great experience with Keith Hargrove’s State Farm office in Lakeland! Conswayla Mitchell was especially helpful—professional, friendly, and made everything easy. So grateful for the excellent service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Viper Lee

May 15, 2025

5  out of  5
rating by Viper Lee
"Mr. Keith Hargrove has been consistent in giving great customer service !! He and his staff are excellent constistaly with your needs and concerns you should give them a call!! Highly recommend!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alys Iguina

April 25, 2025

5  out of  5
rating by Alys Iguina
"Excellent service"
We responded:
"Thank you so much for your review! we appreciate it"
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brittanie king

April 18, 2025

5  out of  5
rating by brittanie king
"Conswayla saved me literally 150$ was paying 300$ a month with mandota with no coverage. Now I don’t have to stress and worry!!!! Thank you sooooo muchhhh"
We responded:
"That's amazing to hear! I'm so glad Conswayla was able to help you save money and provide you with better coverage. It's such a relief when you don't have to stress about expenses. Thank you for sharing your positive experience! 😊"
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Ashlie Marenco

April 16, 2025

5  out of  5
rating by Ashlie Marenco
"Rebecca was awesome And patient with me Ty very much"
We responded:
"Thank you so much for your kind words! I'm glad to hear that Rebecca was able to assist you and that you had a positive experience. I'll be sure to pass along your appreciation to her. If you need any further assistance, feel free to reach out. Have a great day!""
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Linda McConnell

April 16, 2025

5  out of  5
rating by Linda McConnell
"Victoria was fantastic she gave a quote, wrote up the policy in just a few minutes. Excellent service and great prices."
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that Victoria provided you with such efficient and excellent service. If you have any more feedback or need further assistance, feel free to let us know."
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Michael Goad

April 16, 2025

5  out of  5
rating by Michael Goad
"I moved to Florida about nine years ago. I transferred from State Farm in Michigan to the Hargrove State Farm agency. Soon after moving here, I experienced some very difficult times. Conswayla helped me navigate those times with the utmost professionalism and kindness. She was able to guide me through a messy process and made a horrible situation easier to deal with. I love being able to call or walk in to the office and be treated like a family member rather than a customer. Everyone in the office are pleasant, kind and very knowledgeable. Keep up the good work!"
We responded:
"Mr. Goad, It's wonderful to hear about your positive experience with the Hargrove State Farm agency! It sounds like Conswayla and the entire team have provided exceptional support and service during your difficult times. Your testimonial truly highlights the professionalism, kindness, and family-like atmosphere they've created. Thank you for sharing your story, and I'm sure they'll appreciate your kind words and encouragement to keep up the good work!"
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Fit Gamer

April 14, 2025

5  out of  5
rating by Fit Gamer
"Online was quick and easy. Did not speak to any insurance rep"
We responded:
"Thank you so much for your 5 star rating! "
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Roberta Wilkinson

April 2, 2025

5  out of  5
rating by Roberta Wilkinson
"Been with another company for 15 yrs these guys got me more automobile insurance for $50 less a month and it's MORE INSURANCE saving me $250 every 6 mths good group here honest and very friendly no big push to upsell that plus the savings is great give em a call you can save too"
We responded:
"Mrs. Wilkinson, Welcome to my agency thank you so much for your 5 star review. we're happy we can provide you with satisfactory coverage for a satisfactory price!"
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Russell Snelbaker

March 31, 2025

5  out of  5
rating by Russell Snelbaker
"Very pleased with the efficiency of service I received. I have been with State Farm for many years. I would not think of going anywhere else for my insurance needs."
We responded:
"Mr. Snelbaker, Thank you so much for your kind words. We really appreciate it "
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Sheryl Anderson

March 28, 2025

5  out of  5
rating by Sheryl Anderson
"Omg Conswayla is amazing she is a great agent she listens and she knows what she is doing she is top tier ! Thank you Conswayla for always helping me out you are amazing !"
We responded:
"Mrs. Anderson, Welcome to my agency. I've shard your kind words with Conswayla and she was so happy she could provide you the coverage you need at a price you deserve. We look forward to serving you."
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Cassandra Hannam

March 20, 2025

5  out of  5
rating by Cassandra Hannam
"Rebecca is an insurance genius, thank you for helping me so quickly!! Your amazing!!"
We responded:
"Mrs. Hannam, I apologize for the late reply, but i want you to know that Rebecca appreciate your kind words and we look forward to serving you now and in the future."