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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Philippe Bailly

May 12, 2023

5  out of  5 rating by Philippe Bailly
"Got a great rate. Significant savings from my previous insurance company. Very helpful and to the point."

jose angel gonzalez

May 8, 2023

5  out of  5 rating by jose angel gonzalez
"Super patient and informative overall a great experience"

Elaine Kirk

May 3, 2023

5  out of  5 rating by Elaine Kirk
"Vanessa at State Farm went above and beyond the perfect description of GREAT customer service! She took the time to send me an itemized copy of what State Farm could offer compared to my current policy. Several companies had tried to call me over a period of time, she was the only agent who actually took the time to sit down and compare rates and send me a written copy of what State Farm offered. Thank you, Vanessa."

Ronald Pack

December 7, 2022

5  out of  5 rating by Ronald Pack
"Always answers the phone to help me. Very courteous."

Dream Til' Design

June 23, 2022

5  out of  5 rating by Dream Til' Design
"Rebecca is an amazing dedicated agent, helped me get set up quickly and efficiently. I can easily say the change was seamless as well as effortless. And saved me so much $$$ I'm very excited with this change in service. And look forward to the continued service with state farm. 😀"

Kristie Ward

May 8, 2022

5  out of  5 rating by Kristie Ward
"Great job"

John Milks

May 6, 2022

5  out of  5 rating by John Milks
"I have been with Keith Hargrove - State Farm Insurance Agent for a few years now and from the beginning I felt comfortable. Everyone is always professional and courteous. I am not one for phone calls and they accommodate me through email and when I do call in I always get precise answers to my questions. I transferred to this office after having a very bad experience with another agent located in Winter Haven FL. Keith and his team are the reason I'm still with State Farm. Glad I joined the family."

Lisa Antonacci

April 28, 2022

5  out of  5 rating by Lisa Antonacci
"Keith and the employees are efficient and polite."

George Sabot

April 8, 2022

5  out of  5 rating by George Sabot
"Keith has been awesome best insurance ever hand them for over 10 years."

Lisa Fowler

February 22, 2022

5  out of  5 rating by Lisa Fowler
"Keith Hargrove is a very nice man and will help you with whatever you need"

Alex Garcia

September 9, 2021

5  out of  5 rating by Alex Garcia
"Spectacular service. Yan was insightful and professional"

Brian Nieves

April 27, 2021

5  out of  5 rating by Brian Nieves
"The niceness people in Lakeland, FL y recommend."

A Miranda

April 22, 2021

5  out of  5 rating by A Miranda
"My experience with State Farm staff during my visit has been very successful I thanks the insurance agent, Mr. Keith Hargrove, in Lakeland, Florida, who with his kindness and excellent service assisted me very professionally, representing State Farm in excellence"

Lisa Skeen

December 4, 2020

5  out of  5 rating by Lisa Skeen
"Love it Keith and his ladies are very nice and helpful"

Patti Baggett

October 9, 2020

5  out of  5 rating by Patti Baggett
"Reasonable insurance rates and. . if you are elderly they treat you with respect especially when you have a senior moment and have to search for the word's you need to say. I love them and the manager is not bad looking either"

jerald cox

September 18, 2020

5  out of  5 rating by jerald cox
"They Meet The Needs Of The Customer, They Go Above And Beyond To Help U Out."

Young Lee

August 10, 2020

5  out of  5 rating by Young Lee
"Alicia was wonderful. She was able to get us a great rate. Thanks again"

Susan Feagles

September 11, 2019

5  out of  5 rating by Susan Feagles
"Just an all-around great group of people! In the past I've always gone with the little insurance companies thinking that they were cheaper, but then my sister said why don't you call State farm so I called Keith's office and to my surprise they were the cheapest! I know right?"

Ryan Nayr

July 26, 2019

5  out of  5 rating by Ryan Nayr
"A friendly bunch of folks"

Sandra Smith

March 13, 2019

5  out of  5 rating by Sandra Smith
"Love the fact that Keith even answers the phone and helps on policies."

Joyel Pearson

January 4, 2019

5  out of  5 rating by Joyel Pearson
"Best insurance company EVER!!! Conswayla is always so helpful and extremely quick to resolve any questions or problems you may have. Love them!!"

Tom Carman

December 27, 2018

4  out of  5 rating by Tom Carman
"Office is very nice helpful staff and Keith the agent very helpful"

John M. Warren

December 21, 2018

5  out of  5 rating by John M. Warren
"Very friendly and helpful staff. Respond quickly to any questions or concerns."

Lyudmila Zommer

November 6, 2018

1  out of  5 rating by Lyudmila Zommer
"This office has incompetent employees, who are also rude, liars, and have ZERO customer service skills. Since June 2018 I am having problems with them EVERY SINGLE MONTH. - 5months straight. Usually there is an employee Consuelo who either does NOTR disclose her name to the customer or does that from the 3d request . She knows NOTHING. She is not capable even to carry conversation, she is not capable to answer the question - "Who charges for the policy", where it is happening, where should I call about that and on and on. I am amazed why Corporate office didn't fire her with disgrace still. She is the shame of State Farm. She is the reason this office goes down in customer's reviews. I had enough ! I am complaining to the corporate office and will insist such employees should NOT deal with customers EVER. Disgrace !"

Elena Rokicki

September 25, 2018

1  out of  5 rating by Elena Rokicki
"Absolutely atrocious and rude service at this office. The assistant hung up on me when we called to cancel a policy and when I called back she would not pick up the phone. Dissapointing and I would absolutely not recommend doing business with this office."